ABC TRANSFER TAXI
37 WEST ROAD
NEWPORT ON TAY
"you" and "your" means any individual, company or other business that places the booking with us.
2.1. You must allow sufficient time when booking your taxi to allow for the check-in times required by your airline and for any delays caused by traffic conditions. ABC TRANSFER TAXI shall not be responsible for any delay caused by your failure to allow enough time to reach your destination or if the passengers are not ready for collection at the booked time.
2.2. You must order a suitable car size for the number of passengers and luggage. ABC TRANSFER TAXI cannot guarantee to carry excessive amounts of luggage.
Please note that a child, no matter what age, counts as one passenger.
3. Prices & Payment
3. When requested, Starfish Taxis - Airport Transfers will email you a quotation based on the information supplied by you. ABC TRANSFER TAXI may amend the quotation if there is any material change to the original itinerary, the number of passengers, or the type or size of vehicle required.
3.2 The quotation will include a  minute waiting period after the advertised landing time and the cost of car parking. Starfish Taxis - Airport Transfers will Not charge for flight delays on any private taxi transfers but will charge for waiting at its standard rates (currently £20.00 per hour) after the initial 40 minute period has expired for any other type of delay (Immigration, Passport control, Baggage claims). ABC TRANSFER TAXI will endeavour to check for flight delays before the driver leaves but shall be under no obligation to do so.
3.3. If you accept the quotation, you will receive confirmation of your booking by email. Please check your booking confirmation carefully and inform ABC TRANSFER TAXI promptly of any errors.
ABC TRANSFER TAXI shall not be responsible for any delays caused or costs arising from by your failure to provide ABC TRANSFER TAXI the correct information.
3.4. Payment can be made by credit card, debit card ( 6% surcharge), cash. Payment by cheque must be made at least 7 days before the date of travel.
4. The Service
4.1. You shall be responsible for the behaviour of all the passengers in the vehicle during the journey. You will be charged £40 to cover cleaning costs in the unlikely event of the vehicle being soiled by any passenger!
4.2. Eating, drinking and/or smoking in the cars are not permitted.
4.3. All children travelling during the journey should be restrained in a manner appropriate to their age, weight and height.
ABC TRANSFER TAXI will not carry more passengers than its insurance or licensing allows.
If you need to cancel your booking,contact
ABC TRANSFER TAXI as soon as possible.
ABC TRANSFER TAXI will accept any cancellation made for a private taxi booking as long as there is at least 12 hours' notice, however there will be a 20% administration / transaction charge. The cancellation must be made by email to which you will receive a cancellation confirmation.
ABC TRANSFER TAXI will accept any cancellation made for a private taxi booking with less than 3 hours' notice However, there will be a 100% administration / transaction charge. The cancellation must be made by email to which you will receive a cancellation confirmation.
ABC TRANSFER TAXI will apply a 100% administration / transaction charge on all bookings when no email cancellation has been requested and obtained.
ABC TRANSFER TAXI at its sole discretion, reserve the right to refund or not charge any cancellation fee if we can successfully cancel the driver in time before he/she is dispatched to collect you. (Subject to: The driver has not missed out on other journeys/work, other passenger/s and or other journeys are not affected).
ABC TRANSFER TAXI will always do everything possible to ensure recovery of full payment for *No Show" & "Non travelling confirmed" private & sharing taxi booking passenger/s.
No responsibilities for costs are to be refunded to any passengers who do not show or wait for their driver or take alternative transport.
If you do not receive an email from Starfish Taxis - Airport Transfers confirming your requested cancellation then we have not received it. In this case please call our 24 hours number which is 00 44 7476 235 155
Refunds will not be issued if the passenger does not have a cancelled email confirmation.
No refund is made at any time for cancellation of any agreed/confirmed shared taxi transfers unless a replacement passenger is found for your seat/s.
All other circumstances where a refund may be possible should be addressed directly with
ABC TRANSFER TAXI customer services.
Please note that calls may be recorded for future reference and training purposes.
ABC TRANSFER TAXI shall use all reasonable endeavours to get you to your destination on time, but shall not be liable for any loss due to delays caused by road or traffic conditions beyond its control on the journey.
Under no circumstances shall
ABC TRANSFER TAXI be liable for any loss of profits, business or for any indirect or consequential loss whatever.
6.2. All luggage is carried entirely at your risk.
ABC TRANSFER TAXI recommends you have personal adequate travel insurance in force.
ABC TRANSFER TAXI shall be entitled to cancel all services and provide refunds in the event of a declared national emergency, riot, war, fuel shortage, extreme weather or terrorist attack, or other circumstances beyond its control. If the car breaks down during your journey ABC TRANSFER TAXI will endeavour to arrange an alternative car to complete the journey as soon as practicable.
ABC TRANSFER TAXI recommends you have personal adequate travel insurance in force.
6.4. You shall indemnify
ABC TRANSFER TAXI against all losses, costs, damages and expenses arising from any act or omission of any passenger in your party.
6.5. Neither party excludes or limits its liability for death or personal injury caused by negligence, or for wilful default or fraudulent misrepresentation or otherwise in any manner unenforceable by any applicable law.
ABC TRANSFER TAXI will refuse or terminate any booking with immediate effect if it places any driver or vehicle at risk of damage, violence or abuse by you or by any passenger in your party and we will ask all passengers to vacate the vehicle as soon as it is safe to do so. No refunds will be given if the journey is terminated part way through the hire.
ABC TRANSFER TAXI may subcontract its obligations under this Agreement.
You shall not assign, transfer or delegate any of your rights or obligations under this Agreement.
ABC TRANSFER TAXI may change these terms and conditions at any time by posting changes online. Please review these terms and conditions regularly to ensure that you are aware of any changes. All existing bookings will be at the rate quoted or applicable rate in effect at the time of booking.
ABC TRANSFER TAXI shall store, process and use all information regarding your personal details in accordance with the requirements of the Data Protection Act 1998.
8.4. This Agreement and any accompanying quotation represent the entire agreement between you and
ABC TRANSFER TAXI in relation to its subject matter. If there is any discrepancy between the terms of this Agreement and the quotation, the terms of this Agreement shall prevail.
8.5. Nothing in this Agreement is intended to confer any benefit on any third party, whether pursuant to the Contracts (Rights of Third Parties) Act 1999 or otherwise, and no third party shall have the right to enforce any rights under this Agreement except where otherwise agreed in writing.
9. Disputes contact;
ABC TRANSFER TAXI
10. Conveying of children
10.1. UK law states that taxis are exempt from legislation relating to children travelling in a baby/child seat or booster, more details of the legislation can be found here.
ABC TRANSFER TAXI are can not provide child seats you must make your own arrangement.
11. Taxi sharing
11.1. If sharing is available Will confirm pick up points and exact pick up time prior to your journey departing.
11.2. Without the consent of your driver & other sharing taxi transfer passengers, pre-arranged shared airport taxi transfers cannot wait after the agreed/scheduled collection time.
11.3. To protect all concerned: If you accept and confirm a seat/s in a shared taxi transfer, you cannot cancel as other/s will also be confirmed and relying on you to travel at an agreed price. If you do cancel, your accepted/confirmed seat price will still be required to be paid unless we successfully find a replacement passenger for your seat/s.
ABC TRANSFER TAXI will always do everything possible to recover outstanding payment/s of *No Show" & "Non travelling confirmed" passenger/s.
11.4. Will have the right to cancel or give a full refund for any pre-paid shared taxi payments if the number of expected passengers fail to travel, resulting in a loss of income to the scheduled taxi operator.
11.5. Will have the right to offer an increased price to sharing passengers if necessary to ensure travel.
11.6. We reserve the right to refuse to take extra luggage - If you have more luggage with you than we were expecting we may charge £10 per extra item, provided we can get this into the vehicle/luggage transporter. We reserve the right to refuse to take the extra luggage if we are unable to accommodate this in our vehicle/luggage transporter, this means you may be refused to travel with us and no fare/seat price will be refunded and or your confirmed/agreed seat price will still be required to be paid.
11.7. Will advise you of the transfer departure time from the airport at the time of your booking. We will do what we can to minimise the wait at the airport after you land, but cannot be held responsible for flight delays. If a shared taxi does require to depart without you, no refund will be given for your seat/s.
ABC TRANSFER TAXI use their own approved drivers wherever possible but do use third party companies when requested, where if necessary and if appropriate.
11.9. No refund is made at any time for cancellation of any agreed/confirmed seat/s in shared taxi transfers unless a replacement passenger is found.
Taxi sharing information:
To increase the chances of a cheaper taxi transfer & as an alternative to paying a full price taxi-
ABC TRANSFER TAXI will aim, to locate passengers & will offer seat/s in a suitable taxi to match each individual stated budget.
- I accept the only fixed price shared transfer available at this time is £18.00 per seat.
(St Andrews to Edinburgh airport & is subject to 5 or more passengers travelling in the same taxi).
- I agree and accept, each seat if available, will be booked according to my budget not by how many passengers are travelling my the taxi transfer.
- I, agree and accept, departing & returning taxis transfers are offered subject to availability and individual seat prices may vary.
- I, agree & accept, split share taxis are offered subject to availability and individual seat prices may vary. (eg. passenger/s travelling one way, driver collects the other passenger/s at destination).
,also search other carefully selected companies for available options.
- I accept and agree I am willing to travel in any shared taxi transfer with other/s who may pay the same, pay more or pay less than myself per seat.
- I understand the higher my budget, the better chance me obtaining a successful taxi transfer.
- I understand arranging shared taxi transfers incurs vast administration time, it is not always just the actual cost of the taxi transfer which requires to be met.
- I agree and understand the maximum wait at any airport is 60 minutes after any agreed/accepted flight scheduled arrival time (not including time for all checked-in luggage is collected).
- I agree and understand if I miss my shared taxi transfer no refund will be available and the price for my seat/s will still be required to be paid.
Shared taxis are offered if available and individual seat prices may vary.
How much are you willing to pay for 1 seat?
A. I am willing to pay £30.00 per seat.
1. Result - If one suitable seat is found which matches your £30.00 stated budget, you will successfully travel and avoid paying a full price taxi.
2. Result - If no suitable seat is found which matches your £30.00 stated budget, you will receive an email to inform you, your transfer request is unsuccessful.
Each seat if available, will be booked according to your budget, not by how many passengers are in the taxi transfer.
We do everything possible to ensure all shared taxi transfers travel successfully and safely.
We provide comfortable MPV taxis whenever possible, we never use buses.
All taxi transfers provide a Door to Door Service where possible
Our search services are subject to the terms and conditions
If available, we will instantly reserve you a seat which meets your stated budget and contact you immediately.
If no suitable seat is found, you will receive an "unsuccessful" email.
12. Circumstances out of our control
While we will do everything we can to ensure that we get you to the airport on time there are circumstances out with our control for which we accept no responsibility for, these are as follows, but not limited to: -
- All adverse weather conditions, including high winds at the Forth Road & Tay Road Bridges
- All Forth Road & Tay Road Bridge restrictions and closures.
- Excessive traffic
- Personal items, belongings inclusive of lost and left luggage
All passengers are advised to have adequate travel insurance prior to booking.
Starfish Taxis - Airport Transfers does not accept responsibility for any personal belongings/items inside the taxi vehicles or inside any roof boxes/luggage transporters.
We advise passengers to plan to arrive at the airport with plenty time prior to flight departure to allow for possible unpredicted delays en route to or from the airport.
Starfish Taxis - Airport Transfers will not be responsibility for any passengers missing their flight under any circumstances.
ABC TRANSFER TAXI uses the personal information given by visitors to this website when submitting forms only to improve our products and services.
We do not gather information in any other way.
Safeguarding your personal information is important to
ABC TRANSFER TAXI and it recognises the responsibility you entru
st it with when providing your personal data.
14. The Data Protection Act
We use the information you give us lawfully and in accordance with the Data Protection Act 1998. Your personal data is stored securely to prevent any unauthorised access to it.
The information we hold will be accurate and up to date.
The Data Protection Act 1998 (the "Act") gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £5 to meet ABC TRANSFER TAXI ' costs in providing you with details of the information it holds about you.
ABC TRANSFER TAXI also asks that you provide it with two forms of photographic identification so that it can verify your identity. Any request should be in writing and addressed to-
37 WEST ROAD
NEWPORT ON TAY
14.1. Service Providers:
To process your booking, we will only share your personal information with our drivers and another taxi operator selected to provide the service to you, but only as much necessary to perform these functions and improve our service.
Third party taxi operators won't be allowed to use this information for their own benefit.
15.1.We keep the information you give us. If you do not want to consent for us to keep this information contact us immediately at firstname.lastname@example.org
Upon booking our services we will not release any of your submitted data to other parties.
After booking and in the event the service needs to be carried out by a third party registered taxi service provider we will only share following details in confidentiality:
Phone number -
Pick up time and date -
Drop off address -
Luggage description and the number of passengers
16. Third party services:
ABC Transfer Taxi uses Google Analytics to help understand use of our Services.
Google, Analytics collects the information sent by your browser as part of a web page request, including cookies and your IP address.
16.1.Third party sites:
Our site may contain links to and from other websites, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies.
Check these policies before you submit any personal data to these websites.